Overview

Regional CRM Lead - Wolt Oy - Remote - Finland
Human Resources Specialist
Job Description
Lead CRM strategy and initiatives across multiple regions, focusing on customer engagement, retention, and loyalty programs. Collaborate with marketing, product, and design teams to deliver data-driven campaigns and customer journeys. Manage and mentor junior team members.
Company Information
Financial Overview (2024)
Wolt Oy was unprofitable in 2024 with revenue of €139.9M and a profit margin of -4.6%.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- 7+ years in CRM or customer engagement roles
- Experience in loyalty program management
- Leadership and team management skills
- Data-driven decision making
- Experience with marketing automation tools
Responsibilities
- Develop and execute CRM strategies
- Collaborate with marketing and product teams
- Manage multi-channel campaigns
- Analyze campaign performance
- Mentor junior team members
Field
Human resources

Overview

Job Description
Lead CRM strategy and initiatives across multiple regions, focusing on customer engagement, retention, and loyalty programs. Collaborate with marketing, product, and design teams to deliver data-driven campaigns and customer journeys. Manage and mentor junior team members.
Company Information
Financial Overview (2024)
Wolt Oy was unprofitable in 2024 with revenue of €139.9M and a profit margin of -4.6%.
Data shown is based on historical job postings from our database.
Job Details
Requirements
- 7+ years in CRM or customer engagement roles
- Experience in loyalty program management
- Leadership and team management skills
- Data-driven decision making
- Experience with marketing automation tools
Responsibilities
- Develop and execute CRM strategies
- Collaborate with marketing and product teams
- Manage multi-channel campaigns
- Analyze campaign performance
- Mentor junior team members
Field
Human resources
